Enterprise Application Specialist – Saudi Air Navigation Services – SANS
The Application Specialist is responsible for handling all IT activities for SANS with respect to customization of existing software, update of existing software, monitor the creation of new software to streamline business processes and monitor the creation of new software to meet SANS emerging business needs.
1 Receive requests from users across SANS requesting automation of manual tasks and attempt to create a project team (in coordination with the IT Applications Supervisor) to automate the requested process if feasible and supervise the project
2 Participate in deploying new or updated application software across all SANS’ systems.
3 Prepare performance reports to analyze the strengths of the current software systems, identify weaknesses for improvement, and resolve issues that require management attention.
4 Conduct research and development activities to improve current software and systems or identify better systems to be implemented in the future.
5 Provide information to the IT Technical Services to evaluate the interface between hardware and software and operational and performance requirements of the overall system.
6 Coordinate with IT consultants and system developers to continually receive new knowledge and support on the current software system and understand changes in the software markets
7 Assist in Monitoring Vendors KPIs and ensure delivery as per agreed SLAs8 Monitor SANS’ portal and systems and ensure Stability and availability 24/7
|Job Location:||Jeddah , Saudi Arabia|
|Job Role:||Information Technology|
|Career Level:||Mid Career|